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Privacy Policy for Tutor365

1. Introduction
   Welcome to Tutor365 (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.tutor365.net (the “Site”) and participate in our live online classes for students aged 8 to 16 in Mathematics, English, and Science.

2. Information We Collect
   We may collect the following types of personal information:

• Account & Contact Data: names, email addresses, phone numbers

• Audio Recordings: voice recordings during live classes (only if you enable your microphone)

• Payment Data: transaction details when you purchase courses (processed via Stripe)

• Usage & Technical Data: IP addresses, cookies, analytics data (e.g. Google Analytics)

3. How We Use Your Information
   Your information helps us to:

• Provide and manage your access to live classes and recorded sessions

• Process payments and send invoices

• Send you newsletters, course updates, and promotional materials (via Mailchimp)

• Improve our Site, courses, and user experience through analytics

• Comply with legal obligations and protect our rights

4. Third-Party Services
   We use the following third-party services for the purposes described above:

• Stripe for secure payment processing

• Mailchimp for email communications and newsletters

• Google Analytics (and similar) to understand Site usage

5. Cookies & Analytics
   We use cookies and similar tracking technologies to:

• Remember your preferences and login session

• Analyze Site usage and performance

• Deliver relevant content and ads
  You can control or disable cookies via your browser settings; however, this may affect your ability to use certain Site features.

6. Data Retention & Security
   We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. We implement industry-standard security measures (encryption, access controls) to protect your data from unauthorized access.

7. Your Rights
   Under UK data protection law (GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Restrict or object to our processing of your data

• Withdraw your consent at any time (where processing is based on consent)

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

8. Children’s Privacy
   Our services are intended primarily for students aged 8 to 16. We require that a parent or legal guardian provide consent before any personal information is collected or processed. If you are a parent or guardian and believe we may have collected information about your child without consent, please contact us immediately.

9. Changes to This Policy
   We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect any changes.

10. Contact Us
    If you have any questions or requests regarding this policy, please contact us at:
    Email: [email protected]